How do you take a process that is important to your company’s operation and make it both lower in cost and more effective simultaneously?

If the business activity or process is not your company core competency, consider outsourcing. Prodigy outsourcing services will put a skilled technician at your fingertips, available as needed. No conflicts, No aggravation .

Saving money while concurrently preventing and eliminating irritating scenarios, such as:

1. Dealing with in-house technicians that have limited professional training.
By having an inexperienced individual set up your system, you are being positioned for a multitude of problems. First off, as a consequence of the employee’s image as the company’s “key problem solver”, he/she often avoids requesting help from outside professionals. As a result, many problems are often loosely bandaged but not permanently fixed, and the better products are frequently not even considered.

Prodigy will provide professionalism and excellence because.

• We are enterprise graduates and are well familiar with all IT environments.
• Our standards are compliant with the high demanding Hi-Tech environments and are implemented regardless of your company’s size.
• Our outsourcing staff, who undergo intensive training and education, are in close contact with us, which ensures that we are on the cutting edge of all relevant technologies.
• Our outsourcing staff is backed-up by an internal Helpdesk staff.
  

2. Training costs (How much training can you possibly afford?)
Most of the in-house technicians’ experience is limited to the system their company owns. Consequently, their level of knowledge about other options and solutions in the marketplace is limited and not necessarily up to date. However, is training your in-house person on products you do not own really necessary? How do you know if it’s the appropriate training for your system? What happens if you pay for the technicians’ training and they leave? Can you justify the time commitment and expense? As a Value-Added Reseller, we have strong ties to vendors and manufacturers, including direct connections to manufacturers’ technical support. We are often invited to seminars and product training sessions that are not available to in-house IT staff. Additionally, because we work with numerous companies, our technicians enjoy the ongoing benefits of training programs .

3. Risking being held hostage.
If your company is so dependent on one person, what happens if he threatens to leave? Do you over-pay to keep him? How many bad technicians will you have to endure before you find qualified replacement?

4. Availability.
Who covers the crisis when your technician or system administrator is on vacation, out sick, or in the midst of a bigger project? What about the projects that requires 3 or 4 people? Do you lag and wait around while one person tackles it? What happens when that project is over? How extensive a work load can that person possibly be assigned when a large project comes along? We can quickly supply high-quality staff regardless of the requirement: a part or full time job, a temporary project, or a last minute emergency. Our method of operation is based on SPOC - Single Point of Contact with guaranteed SLA.

5. One person, two hats.
Often the “computer person” holds another important position as a manager, controller, or salesperson. As computer issues escalate, this individual will most likely bring limited skills and resources to the repairing of the system. Furthermore, this person will be increasingly stretched between the demands of the two responsibilities.

Expenses are hard to qualify.
When your in-house technician says, “We need to buy this,” how do you know that the expense is necessary and not for some piece of new, “cool” technology? Or even worse, is this person even considering other products or solutions? How many other similar installations does he have experience with? If your tech is "married" to just one system, how can he properly consider the alternatives?

1.  
   • Due to the sheer volume of hardware and software our company purchases, we have a stronger buying power. This stature also gives us greater leverage with vendors and manufacturers when replacing defective equipment.
   • So, given that we work with a large numbers of companies and have implemented a variety of technical solutions, we feel confident that we can offer you the best solution